Decent if you have no other experience or are right out of school - Client Relationship Consultant U.S. Bank Employee Review

2.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

There is an opportunity to learn a decent amount here and to make good connections with the customers that come in. You have to be willing to tell them what you want to learn and make it clear what your career goals are. Only other good thing is you can completely forget about work when you walk out the doors every day.

Cons

There is a long list that I probably wont get through. First off the training is terrible. They stick you in another branch to shadow with no real training regimen and then throw you to the wolves. There's an endless list of pointless online trainings that constantly get assigned throughout the year and starting this year the goals are so high it's not even possible to achieve, which means no bonuses of course. But don't worry, the pay is already low to start so that's nothing new. We're expected to do the jobs of everyone including, teller, banker, business, and fraud with probably half the pay we deserve from all that. If you're lucky enough to get a manager that understands that the goals are insane, you might have a decent time here. Otherwise it will be constant frustration. Not to mention the fact that we deal with customers all day long and you never know what you'll get when they walk in the door. I wouldn't take this job unless you really want to learn about banking products or have no other experience and can't find one somewhere else. Even if you're looking for your first job out of school, you can do better than here. You don't even need a degree to work here, but you'll only make pennies more if you do have one. I don't recommend.

Explore other reviews about U.S. Bank

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and work life

Cons

Lots of changes and antiquated procedures

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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