OK Place. Depends On Your Branch - Client Relationship Consultant U.S. Bank Employee Review

3.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, good coworkers, favorable hours.

Cons

Staffing shortages with no goal adjustments. At my branch we had nearly a year where all bankers were required to work the teller line full time and were not allotted desk time. Loan origination, account openings, and CC sale opportunities were severely restricted due to no dedicated time to solicit business. Every month we were asked why we fell short from the regional manager - our branch manager understood but caught a lot of heat. Try selling credit cards to someone in a rush in the drive through, yikes!

Explore other reviews about U.S. Bank

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Paid time off, Upper Management is vocal and listens, Training is good.

Cons

Moving to different departments is hard.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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