Performance Takes a Back Seat to Optics - AVP Content and Marketing U.S. Bank Employee Review

Scarcity mindset. • Political positioning and optics. • Protectionism. • “Cover yourself.” • Quiet competition. Toxic managers There is a significant disconnect between actual performance and how success is measured. Advancement and recognition often appear to be driven more by visibility, perception, and alignment with leadership optics rather than measurable impact or outcomes. Management culture can feel overly political and, at times, toxic. Decision-making is inconsistent, feedback is not always constructive or actionable, and high performers are not reliably rewarded for their contributions. Instead, those who manage impressions well tend to move forward. This creates an environment where trust erodes over time. Employees may feel undervalued, disengaged, and unclear on what truly drives success within the organization.