Just better the average - Teller II U.S. Bank Employee Review

4.0
Aug 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Great co-workers (at my location), great leaders, great bonuses for employees who work for them, treat customers very well but honestly. Great/amazing credit cards, as long as you pay them off quickly. Not kind for excusing fees, higher managers very stingy when clients really might need a break.

Cons

Benefits are a jip. I worked at a previous bank and an employee would earn vacation time way quicker and more fairly. You show up, you earn vacation. The "buy up" for an extra week of vacation is a jip. They need a much better system. And as a newer employee, you are shown you have a certain amount of hours to take for vacation. I had to move with my s/o back to where we moved from and was told I wouldn't be able to take a vacation day before moving away because "you haven't earned it." I wasn't sick once in my 4 months and on time! I earned one day! Come on! I took the day for a dental appointment. JIP and very unfair. If I don't actually have it, then don't show that I have it.

Explore other reviews about U.S. Bank

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

3
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