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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      great leadership in industry - Personal Banker U.S. Bank Employee Review

      4.0
      Nov 8, 2012
      Personal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      bank is well positioned. best products/ rates in the business. improving computer systems and programs.

      Cons

      company is moving away from service and more concerned with sales. as a banker 70% of my day was service and 30% sales. Now expected to be 90% sales. moving toward bank models like Wells Fargo that bombard cutomers with solicitations at every contact. more and more negative experience for customer. pay is average but i consider the position to be underpaid at all banks. Also, not willing to train talented employees for new positions. it is impossible to move into other areas of bank because they do not hire without experience (ie home mortgage dept, investments, underwriting).

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      1.0
      Jul 3, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

      Cons

      Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

      3
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