Great place to put your money - HORRIBLE place to work - Teller U.S. Bank Employee Review

2.0
Sep 17, 2008
Recommend
CEO approval
Business Outlook

Pros

US Bank is a very conservative lender. For this reason, they are holding up well in the current unstable financial sector. They are also nearly nationwide, so if you enjoy working for US Bank, there is ample room to climb the ladder if you want to move to a larger city.

Cons

It's nearly impossible to report unethical behavior when working in a smaller branch like I do. I don't even dare list my city/state, on this site even though my name remains anonymous, for fear of retribution. When working in a small branch, you can't report any unethical behavior or violations due to the fact that management will know precisely where the report came from. While they have a no retribution policy, it's not enforced. For these reasons, management gets away with a lot of unethical behavior. Also, US Bank sees it's customers as numbers, not people. They are in constant "contest" mode, pushing branches to get as many checking accounts, etc as possible, and reprimanding people if they don't. They also give away a tiny yearly bonus when you perform well. However, you must remain employed through December 31st or you forfeit it. Considering that employee turnover is extremely high, they save a great deal of money by not paying their employees for outstanding achievements.

Explore other reviews about U.S. Bank

5.0
May 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Laid back production work in an office setting. Great management.

Cons

Steep learning curve for the machines. Can be frustrating as machinery only works for about a minute before you have to make adjustments.

1.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is market average, and the benefits are quite good. I love my peers. The vast majority of them are kind and talented people. I truly enjoyed my first several years with the company. Well past the honeymoon period for a new employer. And at the time, I recommended this place to anyone I knew looking for a job.

Cons

Management is a mess from the bottom up. The culture of the company has drastically changed over the last several years because of frequent retirements, layoffs, and reorganizations. Employees I know from across describe the same experience: the company has gone from outstanding culture to one that feels openly hostile to its employees. Management decisions are built like cudgels and enforced through all stick and no carrot.

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