Great benefits, good people, great mission - delusional, egotistical leadership - Anonymous employee U.S. Pharmacopeia Employee Review

Leadership is delusional to the point where they've forgotten that they still have a company to run. "We're a 200-year-old company, yay!" Sure, except this was only possible with some government backing. If our standards were not mandatory, there would be no USP because of how difficult it is for customers to do business with USP from order to invoice. While working there, you're given constant media and reassurance about their morals and diversity and "core values". This is only true if you fall in line and don't ask any questions. The truth of the matter (the truth based on the perception of the employees, which at the end of the day is more important to you, the potential new team member, than the actual truth, right?) is that when the pandemic hit, USP laid off 200-some people and went through with an expensive lobby renovation that no one asked for, all the while withholding raises from most remaining employees while sending out communications about their "good financial standing". Promotions are awarded based on tenure, and there always seems to be a revolving door of consultants, which can't be cheap. Upper management hurls around buzz words that they don't understand regarding initiatives that they also don't understand (synergy!). When a lower-level worker (who actually needs to do the work for these initiatives) tries to go against the grain and points out why their plan might not work, they're insubordinate. USP's mission was something that I truly wanted to participate in and feel good about, and it saddens me that the leadership I experienced was so egotistical that they ruined it for an entire cohort of talented colleagues. As a disclaimer, I have heard from sources that culture is now a huge focus, and I hope that's true.