U.S. Pharmacopeia reviews

2.7

40% would recommend to a friend

(338 total reviews)
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Ronald T Piervincenzi

45% approve of CEO

37% positive business outlook

U.S. Pharmacopeia has an employee rating of 2.7 out of 5 stars, based on 338 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Pharmacopeia employee rating is 22% below average for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

Reviews by job title

338 reviews
5.0
Aug 7, 2025

Empowering, Collaborative, and Purpose-Driven Workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive and visionary leadership Strong emphasis on innovation and continuous improvement Inclusive and collaborative culture Strategic role of Talent Acquisition in business success Great work-life balance and flexibility

Cons

Like any growing organization, change is frequent—but it’s usually well-communicated and thoughtfully implemented.

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U.S. Pharmacopeia Response
11mo
Thank you for your kind and constructive feedback. We’re glad to hear that you’ve experienced USP’s commitment to visionary leadership, innovation and a collaborative culture. It’s especially encouraging to see the strategic role of Talent Acquisition recognized. You’re right that change is a natural part of growth. At USP, we strive to ensure that change is purposeful, well-communicated and aligned with our mission. Your advice to continue investing in people and technology resonates deeply with our Strategy 2030 priorities, and we appreciate your perspective. Thanks again for being part of USP’s journey and momentum.
2.0
Mar 15, 2021
Recommend
CEO approval
Business Outlook

Pros

The benefits package and 401k match were very good. Great location, right off the Twinbrook metro. They have an admirable mission that you really want to be a part of. Talented colleagues with big hearts willing to put up with a lot of misery for the mission and the customers.

Cons

Leadership is delusional to the point where they've forgotten that they still have a company to run. "We're a 200-year-old company, yay!" Sure, except this was only possible with some government backing. If our standards were not mandatory, there would be no USP because of how difficult it is for customers to do business with USP from order to invoice. While working there, you're given constant media and reassurance about their morals and diversity and "core values". This is only true if you fall in line and don't ask any questions. The truth of the matter (the truth based on the perception of the employees, which at the end of the day is more important to you, the potential new team member, than the actual truth, right?) is that when the pandemic hit, USP laid off 200-some people and went through with an expensive lobby renovation that no one asked for, all the while withholding raises from most remaining employees while sending out communications about their "good financial standing". Promotions are awarded based on tenure, and there always seems to be a revolving door of consultants, which can't be cheap. Upper management hurls around buzz words that they don't understand regarding initiatives that they also don't understand (synergy!). When a lower-level worker (who actually needs to do the work for these initiatives) tries to go against the grain and points out why their plan might not work, they're insubordinate. USP's mission was something that I truly wanted to participate in and feel good about, and it saddens me that the leadership I experienced was so egotistical that they ruined it for an entire cohort of talented colleagues. As a disclaimer, I have heard from sources that culture is now a huge focus, and I hope that's true.

2.0
Nov 29, 2021

Failing Organization Pretending to be Amazing

Recommend
CEO approval
Business Outlook

Pros

Telework (for now...) Recognition of different holidays Paycheck

Cons

USP leadership loves to pretend like they are actually doing something to address issues, but it's all just to check boxes. That really is the culture here. From the ET all the way down to the manager level, we are just pretending to be busy without actually doing anything. That's why there is initiative after initiative and nothing ever gets done. It's a waste of time, money, and resources. Senior management and above gets paid insane salaries, along with the highest percentage of bonuses. Meanwhile, everyone else is doing the actual work and getting "rewarded" with incredibly low salaries, bad leadership, and toxic work environments. Favoritism is another part of the culture. If you dont agree with everything, then you arent considered a team player. That's because management lacks the actual skillset to manage direct reports. People are leaving USP so fast that HR and TA cant keep up, and to be honest, USP cant even afford to backfill positions. Directors and Managers have been instructed to come to glassdoor to leave positive reviews because the glassdoor rating plummeted. Again, they dont bother to address the issues behind the negative reviews or the reasons for everyone fleeing to different organizations...

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U.S. Pharmacopeia Response
4y
From USP HR Leadership Team: Thank you for sharing your honest feedback with us. We’d like to address some of the concerns you raise here. It is true that some of our open positions are due to backfills just like at most organizations. However, it’s also due to growth. In fact, we’ve filled more than 150 new roles in the last year in areas like biologics, digital, and scientific affairs to ensure we are meeting the future challenges in medicine. Plus, our retention rates exceed industry benchmarks. As USP positions itself for the future, we’ve been able to attract talent from various sectors who are seeking new challenges related to our global public health mission. It meshes well with our science-based tradition. Also, USP is deeply committed to its Speak Up Culture where employees have many avenues to bring issues forward and have them resolved. Everyone at every level is committed to instilling a workplace culture where people feel comfortable and safe to report concerns to USP leaders. It supports our legacy of trust. As far as encouraging employees to post their experiences on Glassdoor, we’re happy to have this anonymous channel for employees to share their real-world experiences. It provides leadership with an honest assessment and delivers a real time pulse check of what’s working well and where there may be a need for improvement. Like most organizations, USP wants to provide the outside world a broad perspective on what it’s like to work here. We are encouraging all employees to provide their perspectives on life at USP on this site. We want to hear the pros and cons. Thanks again for sharing your feedback.
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Glassdoor has 373 U.S. Pharmacopeia reviews submitted anonymously by U.S. Pharmacopeia employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Pharmacopeia is right for you.