Pros
The front line employees are the strength of the organization and are a dedicated and hard working group. Most employees recognize their impact on patient care, even those that are in support roles. Shands has a large long-term employee base that are knowledgeable problem solvers. Employees are generally very helpful to their patients, visitors and co-workers.
Cons
There was a takeover of the senior management team in 2009 and after three years it becomes clear that the new management team, lead (and micro-managed) by President and Chairman of the Board Dr. Gusick, is much less concerned about its employees. Shands management focus seems as though it is no longer a patient care organization, it is a physician care organization, frequently squandering millions to satisfy physicians' whims. Since this takeover, employee benefits have been routinely and systematically reduced or eliminated and the organization is actively trying to purge its longer-term employees, a group I've always felt was the strength of the organization.