Pros
I have been working for UPS over the last 7 years and I have to say that I do not regret the decision to join the company. Especially during my first year in the billing department the systems and some procedures were a bit outdated and the work was not always managed in an efficient way. However, over the last few years (Especially after the pandemic) they made a lot of restructuring, implemented new systems and, most of all, gave the opportunity to work 100% from home over the last 3 years. There is still much room for improvement, but despite any problems or imperfections (which is something totally normal in every company) I have always enjoyed my job and I have been working with supportive and very friendly people. Overall, I cannot really complain.
Cons
Tendency to cut expenses by moving departments and teams to other countries (which, unfortunately, is nowadays a common practice in many other big companies). I also do not agree with the decision to compell employees to get back to the office, it would have been good to give the choice between hybrid and keep working only from home.