Pros
Free coffee, and sometimes snacks. The ability to run a team of people. Sometimes great coworkers A good community of people for the most part Training opportunities and the ability to move up You know your boss well, they generally understand that life happens. It made the day easier.
Cons
Moving up is a popularity contest Strict scheduling, your every conversation with employees is tracked Increased time crunches when profitability drops Possibly being saddled with multiple jobs for the same pay Strict 7.99 hour limits on work Pay raise for a year can be as low as 23c High turnover, you will be training people all year long Management turnover, your bosses are moved between shifts at the drop of the hat. I had my favorite boss for about 3 months before he was moved. I hope he got the promotion he wanted, that guy was fantastic. In a normal 6-7,99 hour day, 4 hours of it was mandatory drills and training. They do a lot to make it so its more of a conversation, but you are the supervisor with a wip and your team are driven like work horses. All of that annoyance will build and you will be the bad guy/gal/etc. Shifts are weird.