Pros
Employees are dedicated and push boundaries - great culture of work/life balance and family-first thinking.
Cons
The management team is completely disconnected with all sorts of weird power plays happening on the 18th floor which unfortunately translates to annual lay-offs, the loss of some amazing and smart people and budget cuts that make it nearly impossible to maintain a competitive advantage. Employees are paranoid to spend money or say the wrong thing for fear of their job/reputation. Consistently cutting marketing and sales spending which makes it harder and harder to compete when frankly our competition is investing. Outdated and legacy technology platforms that are hobbled together makes it hard to do the most basic jobs - like customer service - I think we are still on green screens! We launch new products, build momentum and then don't invest in the plants so we can't manufacture the product. Definitely don't put the customer first.