Aug 12, 2018
USHEALTH Advisors Response
7yThank you for your comments about your experience. We believe different perspectives provide us a healthy opportunity to learn how we can make our business better. You raise a number of questions and concerns about our company and so, I’d like to take a moment to address them here. First, we certainly appreciate that you took the effort to dress professionally for your orientation and interview. This is an important session for anyone who is considering a career with USHA, because it gives prospects the opportunity to learn about our company…our market niche…and the rewards that come with a successful USHA career. It seems logical to me that a person who is seeking a career might want to learn something about the company that is offering an opportunity. The orientation and interview also gives us the opportunity to evaluate career applicants so, it’s not unusual to have multiple applicants in our offices at the same time. I also note that you seem upset about the $92.70 that you referred to as a “contracting fee”. This is in fact, a fee that covers the cost of doing a background check. Because of the fiduciary nature of the work we do, background checks are typical in the insurance industry. I assure you, the company does not keep such fees. You also state in your review, “…you should never pay your boss for hiring you!”. We agree. That said, you were not applying for an employment opportunity but rather, a career opportunity as an independent contractor. This is an important distinction that should not be overlooked. Our independently contracted agents are self-employed. In other words, they have no “boss” other than themselves. The opportunity you sought with us requires a life and health insurance license. Although you don’t specify what the $300 investment was used for, I assume it was likely used to pay for the state’s required licensure classes and examination. Again, this is not money that is kept by the company…it is in fact, an investment in your career. You don’t seem to be in favor of prospecting for sales and it appears that you have a negative view of the products we offer our customers. Here again, I’m perplexed. The opportunity you interviewed for is a sales opportunity and the products we offer are discussed during orientation and again, in training. Such training is also explicitly clear about the nature of our products and the shared responsibility/tax penalty for not having ACA qualified coverage. Finally, you state that our plans “do NOT guarantee to have all expenses covered”. When you factor things like deductibles and co-insurance percentages…I’m relatively certain you’d have difficulty finding any plan that guarantees coverage for all expenses. I assure you, our products are designed to provide customers with the coverage they need…when they need it. Again, thank you for your comments. I hope I’ve been able to help clarify some of the questions and concerns you have.