Customer Service Adviser - Anonymous employee USHEALTH Advisors Employee Review

1.0
Sep 14, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Without a doubt there, the employees are great people, but the management is very dishonest in their dealings.

Cons

I can't speak for the other locations, but without a doubt the office in Fort Myers, FL is very unethical and not trustworthy. There is no position as Customer Service Adviser or Customer Service Manager. That is a come-on to get you in to sell you into the idea of selling insurance. Nothing more or less. The high salary is non-existing as you buy leads. If they would just be up front, they would be more successful.

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USHEALTH Advisors Response
7y
Thank you for taking the time to comment. We believe all comments help us build a better company. I noted that a number of statements you made...indicate that you may not have fully understood the position for which you were interviewing. Yes, perhaps the advertisement headings might have thrown you off. They are intended to help us locate people who have the necessary skills to succeed with us...and yes...Customer Service Advisors and/or Managers...possess many of those skills. You mention the lack of a high salary. I should probably point out...that no salary was offered. The opportunity you interviewed for is that of an independent contractor...for sales. There is no requirement for you to purchase leads...however, I would certainly recommend it...in order to grow your business. I completely agree with you...that honesty is the best policy. If you feel you received anything less than complete honesty...please reach out to me. My email address is bill.shelton@ushadvisors.com.

Explore other reviews about USHEALTH Advisors

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing great vibes here & growth

Cons

None at all love it here

5.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

As a former agent who started at US Health in 2014 and then advanced high enough to open a top 10 office with over 20 agents I feel I have a lot of valuable information to share with anyone considering a career here. First of all, before I explain why I am never going back, let me say that for new agents thinking about joining the industry, or seasoned agents WILLING TO LEARN, this is probably the best insurance opportunity in America. NO insurance company I have ever worked for prior or since pays as much in commission as USHA and NO insurance company has a product that is as innovative. Also, I'm not going to rehash what everyone else has already said, it is not a 9-5 job and if you are willing to put in the work it WILL pay off. All that being said, your success depends a LOT on your up-line. I am the 5th or 6th manager that has left this particular division. At some point, you would think the company would listen to the complaints from the other agents in this division. Sadly that has not been the case. I have had numerous former agents calling me crying about what the office has become, but unfortunately, they are fairly stuck. My advice for anyone considering a career is to ask for a report from the office, and look for yourself at how many people they have and how well they produce. The best managers have teams with consistent sales. Choose one of those, otherwise you WILL regret your time here. Choose the right office and this job WILL CHANGE YOUR LIFE.

Cons

Unless you are a great self-starter and at the top 1% of the game, you will fail unless you choose the right team.

460
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USHEALTH Advisors Response
9y
Thank you for your comments regarding USHEALTH Advisors. If you'd care to share your insights further, I'd like to gain more perspective on the issues you raised. Please email me directly. bill.shelton@ushadvisors.com. UPDATE: I'm happy to report that this individual did reach out to me. We had a very positive conversation that resulted in a subsequent posting here on Glassdoor. To get the rest of the story, please see the July 25th posting entitled "I am really impressed".
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