Gains more than necessary off agents - Licensed Agent USHEALTH Advisors Employee Review

1.0
Jun 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Love my coworkers and surrounded by hard workers and I sold a lot, just "glorified" fixed indemnity plans.

Cons

If your client doesn't fit into the matrix of your plan you can't help them meaning you literally just wasted time and money but not only that your consistently telling clients you can't help them which is AWFUL. They charge you a 9% interest on your advance which wasn't disclosed during my training at all, this should be illegal. They charge their agents "building fees" just to work there. And when you try to work from home to save money to invest in more important things like leads you are punished. They charge you for their CRM system which means they probably don't own the rights to it because they wouldn't need to charge for it if that was the case. I've watched agents lie to clients on the floor about the plans, put them on plans that WOULD NOT EVEN COVER COVID, and even hang up on clients when they couldn't help them. I also watched as someone next to me called my lead two minutes after I had called them. They aren't allowing me to become Vested with my book of business meaning they always own a part of it. They also are STILL selling the same plans over and over again and not adapting to the climate of what's going on in healthcare reform.

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USHEALTH Advisors Response
5y
Thank you for your time and your comments. We appreciate your perspective and we'd like to offer our own, as well. Unlike other plans that may be available, USHEALTH conducts full underwriting up front on its insurance applicants. We do this to ensure that our customers can rest easy, knowing that their insurance coverage will work for them ... because they've already been medically approved for the coverage. With regard to advances, its important to remember that an advance is a monetary loan ... just like you might get from a bank. Just like any bank loan ... interest is charged on the outstanding balance. Advances are offered as a way to help agents improve their cash flow. That said, agents always have the choice to forego the advance and simply be paid on an "as-earned" basis. I'm not exactly sure what you mean by "building fees" however, it is not uncommon for agents to invest in their own business by contributing toward office expenses. Entrepreneurs and self-employed individuals have been doing this for decades ... so I'm not exactly sure why this is problematic for you. By the way, as independent contractors, agents are always free to choose when, how and where they perform their duties under the USHA contract. I'm not aware of any punishment for those who choose to work from home. Agents typically pay a fee to access the CRM system for purposes of conducting business. Using an authorized CRM system allows agents to access leads from the company. Again, agents are not required to use or pay for access to the system ... it is simply a matter of choice and investment into your business. I'm afraid I must take exception to your allegation that our plans "WOULD NOT EVEN COVER COVID". This is simply not true. Further, USHA does not endorse or advocate abhorrent agent behavior. Agents who are caught misleading or mistreating customers are dealt with swiftly and judiciously. While I appreciate your comments regarding vesting and plan designs, I'll simply say this ... USHEALTH agents are independently contracted to perform certain duties for the purpose of acquiring customers for USHEALTH Group insurance carriers. The customer relationship is with USHEALTH Group carriers ... not with the independently contracted agent. The plans sold by USHEALTH Advisors are proven to resonate well, with our niche market ... so I'm not really sure why we would want to change that. Again, thank you for your time and your comments. If you'd like to discuss these thoughts further, please feel free to contact me at bill.shelton@ushadvisors.com.

Explore other reviews about USHEALTH Advisors

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing great vibes here & growth

Cons

None at all love it here

5.0
Jun 18, 2017
Recommend
CEO approval
Business Outlook

Pros

As a former agent who started at US Health in 2014 and then advanced high enough to open a top 10 office with over 20 agents I feel I have a lot of valuable information to share with anyone considering a career here. First of all, before I explain why I am never going back, let me say that for new agents thinking about joining the industry, or seasoned agents WILLING TO LEARN, this is probably the best insurance opportunity in America. NO insurance company I have ever worked for prior or since pays as much in commission as USHA and NO insurance company has a product that is as innovative. Also, I'm not going to rehash what everyone else has already said, it is not a 9-5 job and if you are willing to put in the work it WILL pay off. All that being said, your success depends a LOT on your up-line. I am the 5th or 6th manager that has left this particular division. At some point, you would think the company would listen to the complaints from the other agents in this division. Sadly that has not been the case. I have had numerous former agents calling me crying about what the office has become, but unfortunately, they are fairly stuck. My advice for anyone considering a career is to ask for a report from the office, and look for yourself at how many people they have and how well they produce. The best managers have teams with consistent sales. Choose one of those, otherwise you WILL regret your time here. Choose the right office and this job WILL CHANGE YOUR LIFE.

Cons

Unless you are a great self-starter and at the top 1% of the game, you will fail unless you choose the right team.

460
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USHEALTH Advisors Response
9y
Thank you for your comments regarding USHEALTH Advisors. If you'd care to share your insights further, I'd like to gain more perspective on the issues you raised. Please email me directly. bill.shelton@ushadvisors.com. UPDATE: I'm happy to report that this individual did reach out to me. We had a very positive conversation that resulted in a subsequent posting here on Glassdoor. To get the rest of the story, please see the July 25th posting entitled "I am really impressed".
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