Just don't - Trip Leader USNWC Employee Review

1.0
Jan 8, 2021
Recommend
CEO approval
Business Outlook

Pros

It is a wonderful facility and the whitewater is great to learn on.

Cons

Management is horrid. They combined all the sport departments into one. Horrible pay. They'll ask you to work overtime and won't pay you for it. You can put years of good work in and still get fired as soon as you open your mouth about problems. Raft guide training went out the window with new management in 2020. Lot's of injuries and little accountability. Newly hired guides are dangerous and unprepared. They fired me over a comment on Instagram. Don't work for this company.

Explore other reviews about USNWC

5.0
Nov 30, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work. great coworkers. Flexible schedule. Strong mission.

Cons

they dont pay great but it is a non-profit,

2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Pay is pretty decent given the workload -Access to Whitewater Activities -Staff Discount at the store on property -Happy Customers 9/10 times -Great team -Flexibility

Cons

-Upper Management: while direct management is caring and supportive, upper management watches for mistakes and only cares about the bottom dollar -12+hour shifts; breaks can be ignored -Extreme Heat -Uniform not included -Can be expected to come into work when the road is iced over in winter season (parkway not salted) -Dead seasons of the year (post-summer and pre-winter)

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