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      Uber

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      Uber reviews

      Not cool. - Community Support Representative Uber Employee Review

      2.0
      Jun 18, 2015
      Community support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pay is nice and working from home is great. Hands off management is cool too I suppose.

      Cons

      Constant change and the overseas workers are very bad at their jobs so your job is basically just cleaning up their mess. They are phasing out all the work from home workers in the US so they can take over, too. You never know when someone is going to disappear and nobody will tell you what's going on. No heads up whatsoever about your contract being extended. I've met with my manager twice in 6 months. No values.

      avatar
      Uber Response
      10y
      I'm sorry that you feel this way about your experience here. If you'd like to reach out and talk about specifics you think would improve the work of community support representatives I'd be happy to listen and pass the word along confidentially. -Andrew, alevy@uber.com

      Explore other reviews about Uber

      5.0
      Feb 16, 2026
      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great culture - good interviewing experience - nice negotiation opportunities

      Cons

      - long interviewing process - too many reorgs

      5.0
      Jan 6, 2016
      Operations and logistics manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love being able to work around truly passionate people who are ready to change the world. The culture is great, free snacks and food is big plus. I had the opportunity to take ownership of projects within my first month

      Cons

      The hours are much longer than any other job I've worked in, but this is expected to change as we continue hiring more help

      271
      avatar
      Uber Response
      10y
      Great review, thank you!
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