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Ultimate Medical Academy

Engaged Employer

I quit because this job is a joke! It's almost a guarantee that you will get burned out or fired at some point! - Admissions Representative Ultimate Medical Academy Employee Review

2.0
Mar 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay. Co-workers are awesome but are continuously fired, that gets quite depressing over time.

Cons

Extremely high turnover due to unrealistic expectations and the fact that literally less than 10% of the people you call answer the phone, the ones that do answer are usually annoyed because we call the same people multiple times a day. UMA pays a lot because they know you probably wont make it past your 3 month probationary period, I began with 25 people in my training class in August and I was one of 5 remaining by December. The people that are the most successful are the ones that are unethical and that's why most people can't make it to begin with.

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Ultimate Medical Academy Response
9y
Dear former admissions representative, we know your role at UMA included many challenges and we appreciate your feedback as we seek to continuously improve our institution. It is important to point out that UMA contacts prospective students who have explicitly requested to be called by UMA to receive information about attending school here. If a prospective student is no longer interested and they request no further contact, that request is honored. If at any time we discover, through a report by another employee or through our comprehensive training, call monitoring or compliance programs, that an employee is acting inappropriately, the matter is investigated and addressed swiftly. UMA has published admission requirements at the institutional and sometimes programmatic levels, only one of which (approved high school graduation or GED) you mention. There are other requirements, including proficiency in English. If students are unable to meet these requirements, they are not permitted to be enrolled. It is the job of the admissions representative to help prospective students who meet those requirements decide if UMA is the right fit for them (and vice versa), and help the prospective student understand what is involved in enrolling in and completing a UMA program. If an admissions representative does not do this effectively, or if the representative does not enjoy the work, he or she often moves to a different role, or moves on from UMA. These points are covered extensively during training and orientation. The job can be difficult – but also very rewarding. Best wishes to you on the next chapter of your career.

Explore other reviews about Ultimate Medical Academy

5.0
Jun 23, 2026
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CEO approval
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Pros

Excellent place to work with exemplary opportunities for growth and development

Cons

not in all states yet

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime available, when need it

Cons

The work environment was highly scripted, making it difficult to build genuine rapport with prospective students. Employees were expected to follow approved scripts very closely, and even small deviations could be treated as compliance issues. At the same time, compliance expectations were not always clearly communicated, which created unnecessary stress. Management felt overly focused on micromanagement, contributing to a high-pressure work environment. During my time there, I also heard a prospective student comment on what they perceived as a lack of diversity within the organization, which stood out to me. Overall, I found the culture stressful and inflexible. Based on my experience, I would not recommend this employer to those looking for a supportive workplace with clear expectations and the flexibility to communicate authentically.

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