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Ultimate Medical Academy

Engaged Employer

Nothing's perfect - Student Finance Planner Ultimate Medical Academy Employee Review

3.0
Feb 2, 2018
Recommend
CEO approval
Business Outlook

Pros

UMA strives to maintain a fun and positive working environment for it's employees. They are constantly planning activities for their staff and faculty. Middle management is typically very approachable and easy to talk to for the most part. Lots of opportunity for advancement, if you're willing to stay. Benefits are good, once they kick in after 90 days.

Cons

Overwhelming and stressful performance metrics. The company's policy seems to be to do the most production, with the least number of people possible. The school is focused on the number of calls handled in a day, and gives no consideration to the quality of the call. Students become frustrated that they aren't being given the attention they deserve to fully educate them on their responsibility as borrowers. Goals and metrics are not clearly explained to new employees when they complete training, if they are fortunate enough to receive training in their role. The MLK location has an inadequate number of bathrooms for the number of people employed at the site. Parking can be challenging, and the reckless driving of some employees can even make it dangerous. Everybody is hired as temp to perm for the first 90 days, and don't get benefits until they go perm. Don't get sick or have an emergency in the first 3 months you work there, or you could lose your job.

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Ultimate Medical Academy Response
8y
Dear Former Student Finance Planner, Thank you for supporting our students and for your positive comments about Ultimate Medical Academy. We strive to live our values to HAVE FUN. BUILD ENERGY and COMMIT TO EMPLOYEE SUCCESS. We offer many opportunities for advancement and competitive benefits. We take pride in our Student Finance team whose primary focus is to help our students navigate, understand, and be responsible for student loan amounts and repayment requirements. Another of our values is to PURSUE RESULTS WITH PURPOSE. We use goals and data to help us live our vision to be a leader in providing successful career outcomes for our students through a culture of innovation, commitment, and service. Further, we regularly evaluate our facilities throughout the year and make improvements based on those assessments. We expect to continue this review in 2018. Please feel free to contact me at social@ultimatemedical.edu. Thank you again for helping our students. We wish you the best in your future endeavors.

Explore other reviews about Ultimate Medical Academy

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent place to work with exemplary opportunities for growth and development

Cons

not in all states yet

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime available, when need it

Cons

The work environment was highly scripted, making it difficult to build genuine rapport with prospective students. Employees were expected to follow approved scripts very closely, and even small deviations could be treated as compliance issues. At the same time, compliance expectations were not always clearly communicated, which created unnecessary stress. Management felt overly focused on micromanagement, contributing to a high-pressure work environment. During my time there, I also heard a prospective student comment on what they perceived as a lack of diversity within the organization, which stood out to me. Overall, I found the culture stressful and inflexible. Based on my experience, I would not recommend this employer to those looking for a supportive workplace with clear expectations and the flexibility to communicate authentically.

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