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Ultimate Medical Academy

Engaged Employer

Beware! This is prison! - Admissions Representative Ultimate Medical Academy Employee Review

2.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote, decent benefits, provide equipment, schedule options, constant learning about different things.

Cons

1. No work like balance - Be prepared to be pressured to work over time to meet your expectations or be belittled if you don't become a workaholic to hit your budgets. 2. Favorites - Speaking as one of the "good employees"meaning, I am not in trouble, and always hitting budgets. I can see the favoritism and how the "liked" reps always have it a little better. 3. HR is fake - They are on management's side, don't even try to complain, they will take it against you. Seen with my own eyes. 4. Fake PTO - You don't manage your PTO. They do. You can have 6 hrs of Overtime and if you are out for 5 hrs, they will still make you use your PTO for those 5. (Again, no work-life balance). 5. No down time - calls are back to back every 10 seconds. You will dial 400+ calls a day and will have to talk an approximate of 3 hrs, and you HAVE to sound happy, or don't come to work. 6. Toxic environment - Last but not least... the MICROMANAGEMENT is EXHAUSTING! They are ALL OVER YOU they constantly monitor how many calls you place, how many seconds you waited to hang up/place class, they get in your ear while you are on the phone with students and interrupt to "help" causing more confusion, can't go to the bathroom during certain hours of the day, they randomly call you on camera if you are away for more than 5 minutes, and the worse part, you can get in compliance for the smallest thing. We are treated like computers who can't forget anything or make a mistake bc it will cost us our job. 7. This job is not about helping students, it's about the numbers - Not performing (not enrolling or starting enough students) is counted as a behavior, they will make you harrass students to the point where they ghost you and then they will blame it on you because you saying you are not being directive.

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Ultimate Medical Academy Response
1y
Thank you for sharing your feedback. At Ultimate Medical Academy, we deeply appreciate the dedication and hard work of our team members as they support students in achieving their educational and career goals. We understand that working in a fast-paced, student-focused environment can present challenges, and we are always looking for ways to improve the experience for our employees. We encourage open dialogue and value honest discussions about work-life balance, team dynamics, and professional growth. Our leadership and People and Culture teams are committed to fostering a supportive culture where team members feel heard and empowered. If there are concerns about workload, expectations, or any other aspect of the employee experience, we strongly encourage ongoing conversations with managers or our People and Culture team to explore solutions that align with both personal and professional well-being. Our mission is to provide healthcare education and career training to students, and we recognize that our employees are the driving force behind that mission. We remain committed to continuous improvement and appreciate all perspectives that help us grow as an organization. If you feel comfortable, we’d like to ask that you please reach out to our People and Culture team so that we may discuss your concerns in more detail.

Explore other reviews about Ultimate Medical Academy

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent place to work with exemplary opportunities for growth and development

Cons

not in all states yet

1.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Overtime available, when need it

Cons

The work environment was highly scripted, making it difficult to build genuine rapport with prospective students. Employees were expected to follow approved scripts very closely, and even small deviations could be treated as compliance issues. At the same time, compliance expectations were not always clearly communicated, which created unnecessary stress. Management felt overly focused on micromanagement, contributing to a high-pressure work environment. During my time there, I also heard a prospective student comment on what they perceived as a lack of diversity within the organization, which stood out to me. Overall, I found the culture stressful and inflexible. Based on my experience, I would not recommend this employer to those looking for a supportive workplace with clear expectations and the flexibility to communicate authentically.

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