Uniquely low workplace morale - Sales Associate Uniqlo Employee Review

3.0
May 5, 2016
Recommend
CEO approval
Business Outlook

Pros

+ 30% employee discount + semi-flexible scheduling + work with an amazing team! + work in a fast-paced, challenging environment + learn a lot about retail / fashion / business + many levels of promotion with many things to learn + lots of transparency -- always be in the know about sales/company goals regardless of position + some employee benefits (e.g. retirement and health plans) + very understanding management, depending if someone good replaces the ones that constantly quit

Cons

- favoritism runs wild! -- promotions are seldom based on merit, and based on very subjective evaluations and dumb reasons; some higher-ups may know less than some associates - employee stagnation -- only favorites get a chance to move up in the company; provides little feedback and support to improve workforce morale / productivity; minor infractions of work expectations can rid you a chance of moving up - lack of formal training for new employees - occasional mandatory graveyard shifts, no matter what your availability is - STRICT standards - low incentives for promotions, little pay raise, eliminated competitive wage - condescending corporate visits -- expects employees to live up to an image in spite of lack of practicality, expects utter/complete perfection, constant threat of disapproval, only address workers via their own subordinates - HIGH emphasis on profits, but no incentives for workers to achieve sales goals other than to expand the company - lack of professionalism from higher-ups -- lower level employees must work non-stop, yet upper level people can get away with doing less (sometimes, can hear them chatting it up amongst themselves on duty) - lack of concern for employee well-being -- obvious stress / depression amongst certain workers, but profitting comes before addressing workers' needs / issues - claims "zen-in keiei" (management by everyone) philosophy, but practically non-existent -- employees actually have little/no say on how to improve the operation of the store - high turn over

Explore other reviews about Uniqlo

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career development, fast paced

Cons

Work life balance, tough feedback

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You learn a lot of the business; scheduling and payroll, labor management, how to create a daily workflow to accomplish business objectives. You're provided with detailed insights into a store's operations- it's P&L statement, total inventory and how convert key data into actionable plans. Simply put, you are challenged and will learn a lot.

Cons

Company and store experience varies greatly by store location. Unfortunately, management favoritism results in certain individuals getting better treatment and greater access to professional opportunities. Additionally, Company HR is very tepid when addressing store issues pertaining to behaviors exhibited by store management towards associates. Scheduling can be very inflexible and unaccommodating.

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