Pros
Co-workers are nice. Average-ish employee discount.
Cons
Training. I don’t think they have a set training plan for new hires. They put us on the floor on the first few hours... completely knowing nothing about what to do and what to say. I feel like they were just throwing us to the wolves to see who survives. For a very understaffed branch, I feel like they should have had a good enough training plan so that new hires actually do get to learn the job properly. It’s totally not for everyone, I get that but you can’t just put people on the sales floor and expect them to know what to do right off the bat. They’ll just tell you to ask whoever is working in the zone on what to do and how to do things. They’re nice enough to help but there are times that I feel like we should have been trained more by the actual trainers than rely on veteran employees. It’s a waste of all our times and the exposure we get early on would definitely discourage 60% of the new hires. The employee handbook will tell you that overtime is bad and you shouldn’t do overtime but if you’re closing, overtime is expected of you and you can’t say no. Japanese values are great and admirable but you can’t always translate those values to the American way of life. You have to appropriate things as you see fit, not jam a value-system and tradition to virtually another place entirely different from your own because at the end of the day, they are just clothes.