Illegal labor practices. Lower employee satisfaction than Wal-Mart. - Sales Associate Uniqlo Employee Review

1.0
Feb 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Good discount on the clothes. Good quality clothes at already reasonable prices. Met some interesting and friendly people. Interesting Japanese corporate culture.

Cons

-Required to work graveyard shift, even though I told them several times that I am unable to work graveyard shift. -Scheduled to work back to back shifts, including a graveyard shift, meaning required to work more than 24 hours straight, with just a brief break between shifts. -Will be fired if you call in sick more than three times in a 6 month period, no exceptions. -Must arrive 15 minutes prior to shift start time, then stand in line waiting to punch in. If you arrive on time or 5 minutes before shift starts, you will be docked pay since you are required to arrive 15 minutes prior to shift start. After the shift, everyone must stand in line without moving, waiting to leave the building, until all employees have talked with managers to resolve issues. Since paychecks were wrong about a quarter of the time, several people every day speak to managers. One day the entire shift group had to stand in line, not moving at all for almost 40 minutes before we were allowed to leave, and we were not paid for the 40 minutes that we were required to stay beyond our shift time. -We were told repeatedly that 15 minute breaks are a privilege, and if we moved our feet at all, shuffled minutely, signed, or made any noise at all, the entire group would have 15 minute breaks taken away. (I don’t remember if they were 10 or 15 min breaks.) We were also told repeatedly that the break room was a privilege that was going to be taken away. Actually, breaks are required by law, and so is the break room. -Must wear “pure black,” but once the clothing is washed 3 or 4 times, it fades slightly and does not meet “pure black” requirements. This happens even with soap designed for black clothing, so my uniforms cost more than $50/mo. -Paid a lower rate/hr than initially told upon hiring. -Standing in line for extremely long periods, and told that we are not allowed to shift our weight or move our hands. One time a manager was sick but was told not to go home for some reason, and when she almost fainted and then sat down on a chair, she was reprimanded. I felt really bad for her. -Rules are very strict and not uniformly enforced. Some staff are favorites. Some staff are picked on, and, I felt that they were intentionally humiliated by being reprimanded while the rest of the staff had to stand in line watching. -Most of your co-workers will work second jobs in fast food, this may drive you crazy if they smell like French fries and you are hungry. Employee satisfaction rate is lower than Wal-Mart and Target. -Women are asked to wear tights and also wear bike shorts on top of them or under the tights. This is very uncomfortable and unhygienic since there is a lot of physical activity and you will be required to run from place to place, and you will sweat a ton. This sounds trivial, but it was extremely uncomfortable to be required to wear uncomfortable undergarments. -Before starting work at Uniqlo, I read negative reviews and thought that they must have come from bad workers or bitter people who exaggerated. All of these items above are absolutely true, and there are more that I am not listing. -I enjoy a good challenge, but this environment was impossible to succeed in. I have no idea how Uniqlo gets away with so many illegal labor practices and treating staff so poorly. There were a couple of coworkers who kept talking about suing Uniqlo, but I had no interest in getting involved in that. -Run while you can – this place is not worth your time. It will feel like living in a bad High School sorority movie.

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Pros

Great career development, fast paced

Cons

Work life balance, tough feedback

3.0
Jul 10, 2026
Recommend
CEO approval
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Pros

You learn a lot of the business; scheduling and payroll, labor management, how to create a daily workflow to accomplish business objectives. You're provided with detailed insights into a store's operations- it's P&L statement, total inventory and how convert key data into actionable plans. Simply put, you are challenged and will learn a lot.

Cons

Company and store experience varies greatly by store location. Unfortunately, management favoritism results in certain individuals getting better treatment and greater access to professional opportunities. Additionally, Company HR is very tepid when addressing store issues pertaining to behaviors exhibited by store management towards associates. Scheduling can be very inflexible and unaccommodating.

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