This company has completely gone downhill…. - Customer Service Representative Uniqlo Employee Review

1.0
Sep 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits if you are full time

Cons

You are completely overworked to the point of exhaustion. They do not show appreciation whatsoever for the hard-work that you do for the company. Even when you work hard it’s never enough. Everyone is doing the job of like 3 or 4 people at once. The AC has been broken for a whole year making it unbearable for associates to work in and they wonder why people have been quoting consistently and call outs are so frequent. My mental health has been at a all time low since working here. Since we returned from the pandemic it’s just been terrible. We don’t even have a HR in our store they quit. This is the 5th Avenue location I’m referring too.

Explore other reviews about Uniqlo

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career development, fast paced

Cons

Work life balance, tough feedback

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You learn a lot of the business; scheduling and payroll, labor management, how to create a daily workflow to accomplish business objectives. You're provided with detailed insights into a store's operations- it's P&L statement, total inventory and how convert key data into actionable plans. Simply put, you are challenged and will learn a lot.

Cons

Company and store experience varies greatly by store location. Unfortunately, management favoritism results in certain individuals getting better treatment and greater access to professional opportunities. Additionally, Company HR is very tepid when addressing store issues pertaining to behaviors exhibited by store management towards associates. Scheduling can be very inflexible and unaccommodating.

See reviews by: Helpful|Rating|Date|All