Great associates, terrible management - Sales Associate Uniqlo Employee Review

2.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

I met some of my closest friends and best people I know while working here

Cons

Most of the bonding between associates comes from complaining about management. Managers clearly have no idea what they are doing and make work worse for everyone else. They are passive aggressive, micro managing liars that could not care less about you. I put so much into working at this company and got absolutely nothing in return from management, and they never show appreciation for you despite the whole “thank you card” culture that they are made to push on us by corporate. Also, you will do more work here compared to other retail jobs but make the same amount. They force you to smile and be fake to customers when they give you every reason not to smile. There is an extreme hyperfixation on customer service, despite many shoppers wanting to be left alone. Also, of our managers would regularly bully associates and cry like a baby to the other managers when anyone stood up to them.

Explore other reviews about Uniqlo

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career development, fast paced

Cons

Work life balance, tough feedback

3.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You learn a lot of the business; scheduling and payroll, labor management, how to create a daily workflow to accomplish business objectives. You're provided with detailed insights into a store's operations- it's P&L statement, total inventory and how convert key data into actionable plans. Simply put, you are challenged and will learn a lot.

Cons

Company and store experience varies greatly by store location. Unfortunately, management favoritism results in certain individuals getting better treatment and greater access to professional opportunities. Additionally, Company HR is very tepid when addressing store issues pertaining to behaviors exhibited by store management towards associates. Scheduling can be very inflexible and unaccommodating.

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