Great team, terrible company - Anonymous employee Uniqlo Employee Review

2.0
Dec 22, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The team is awesome, especially if you're with them from the start. And even if you're not, the team is great. Very helpful staff will train and support you through the myriad of tasks you are asked to complete within minimal time frames. You will need to learn how to sew pants, as it is a definite requirement to be promoted, even as a Sales Associate. It's a great idea and can be a really cool and unique thing if you can get your management team organized and get staff trained. Otherwise, it's kind of a hassle to deal with, especially if you're at a high volume store.

Cons

HQ is probably the biggest issue. So much confusion and sheer incompetence on their side. Logistical errors, creation of double work, Store Operations team making simple mistakes that tend to hinder the store's progression for the betterment. And marketing. Goodness, get your act together. Customers are yelling at store teams because you are advertising products mall stores don't have! It's ridiculous. It's false advertisement and customers are already volatile people, don't give them ammunition to slaughter us even more. Just overall a bad company culture. The "Thank you for hard working," is merely a statement your ex-pats will copy and paste, especially upper level management. Probably something HR told them to do. And HR team is ridiculously slow. Get your act together as a company, engage your employees, and you won't be turning over so many managers to other companies. You spend a lot of time, money, and effort training these people. Don't lose them to your incompetence. Lastly, this company doesn't need more ex-pats. Seriously, stop bringing them over. It took China and Korea 10 years to adapt to UNIQLO's culture. Those are your two biggest oriental cultures that are so similar to the Japanese culture. It took 10 years, and you think America will merely adapt in that same time frame? Highly doubt it. Promote you senior managers to area managers, and send most of the ex-pats home. Most of them don't even speak English all that well, which causes for more confusion and really unnecessary communication issues. Send the ones that don't speak English and who refuse to adapt to the American culture. "Look reality straight in the eye, adapt to the times, and actively evolve."

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Pros

Great career development, fast paced

Cons

Work life balance, tough feedback

3.0
Jul 10, 2026
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Pros

You learn a lot of the business; scheduling and payroll, labor management, how to create a daily workflow to accomplish business objectives. You're provided with detailed insights into a store's operations- it's P&L statement, total inventory and how convert key data into actionable plans. Simply put, you are challenged and will learn a lot.

Cons

Company and store experience varies greatly by store location. Unfortunately, management favoritism results in certain individuals getting better treatment and greater access to professional opportunities. Additionally, Company HR is very tepid when addressing store issues pertaining to behaviors exhibited by store management towards associates. Scheduling can be very inflexible and unaccommodating.

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