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United Ground Express

Engaged Employer

Flight benefits overshadowed by poor management issues - Ramp Service Agent United Ground Express Employee Review

1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Flight benefits and nothing else

Cons

Poor & egotistical management Poor communication, lack of empathy Unpredictable schedule changes Part time doesn’t feel like a part time job because you’re mandated to work 4-5 days a week Lack of consideration High turnover rate Physically demanding job Unprofessional

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United Ground Express Response
1mo
Thank you for sharing your experience with us. We’re happy you enjoy the flight privileges, and we’re sorry that your time with UGE has not met your expectations. We know that working at the airport can be physically demanding, and staffing issues can sometimes affect schedules. We are always working to improve our workforce planning, develop our leaders, and communicate better so employees feel supported and respected. Your feedback about staffing, scheduling, pay, and the employee experience is important and helps us make improvements. Many employees build rewarding careers at UGE and value the opportunities, teamwork, and travel benefits we offer, but we know we can always do better. If you’d like, please reach out to our HR team so we can find a better way to support you. Thank you again for your feedback. Best regards, United Ground Express

Explore other reviews about United Ground Express

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Travel priviledge and flexible schedule

Cons

Sometimes 3-4 hr mandatory overtime, you work a lot with nasty, degenerate coworkers, management is good as lomg ad you're doing your job right.

2.0
Jun 26, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight benefits for United and probably tips?

Cons

Low pay and bad management. Not worth a full time job here probably just a part time job.

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