Definitely the leader among its competitors - Anonymous employee United Rentals Employee Review

4.0
Apr 18, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

United keeps growing and has a great way of keeping the people throughout the acquisition process. Every branch you go to you feel like they are a family and that is difficult to do in such a large company. They really strive to achieve the highest standard of customer service and provide the proper training to their employees.

Cons

If you weren't around when the company first started it is difficult to grow unless you have someone in your corner. If you are valuable you may find yourself in a position longer than expected. Although they are a leader in their industry there are still a lot of room to within the culture and the technology.

Explore other reviews about United Rentals

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Veteran friendly Decent pay

Cons

Lack of promotion Long hours

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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