Pretty typical - Field Service Technician United Rentals Employee Review

3.0
Jan 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Tons of overtime for delivery drivers and field techs. Good Benefits, 401k, HSA, discounts through many vendors and services. Very diverse group of employees, lots of good people among them.

Cons

Overtime isn't exactly optional for those who work a lot of it. Management tends to care more about income and percentages than the quality of the equipment being sent to customers. Employee morale is rarely considered. The employee turnover rate seems pretty high across all departments. No guarantee you'll be paid what you're worth.

Explore other reviews about United Rentals

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and fun work

Cons

I dont have any. Genuinely enjoy working here

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

See reviews by: Helpful|Rating|Date|All