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United Rentals

Engaged Employer

United Rentals reviews

Feels Like Working with one big Family. - ISR- Inside Sales Representative United Rentals Employee Review

5.0
Sep 29, 2022
Isr- inside sales representative
Recommend
CEO approval
Business Outlook

Pros

I enjoy the fair pay scale, the health and wellness benefits, and the many free services offered to employees and their families. I have never felt more like a human and less like a number than working here. This company really considers the employees to be the strongest asset and treats them with respect.

Cons

This company still has a tendency to get bogged down with intercompany communications, especially when it comes to (Corporate AP, HR, Call Center, etc.) and the individual branches. Sometimes there is confusion, and a lot gets lost in translation. There are a lot of helpful resources to help in job completion and other avenues, but it is not all that intuitive all the time. In all fairness thought it is tough to supply every person with every answer for ever conceivable question, and certain internal processes are becoming more streamlined as time progresses.

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United Rentals Response
3y
Hello! Thank you for taking the time to share your feedback, and we are extremely pleased to hear you value us as an employer and have had an overall positive experience. We also appreciate your feedback around management advice and communication flow, and will share this anonymous feedback with our teams. Thank you for being a part of the United Rentals family!

Explore other reviews about United Rentals

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Veteran friendly Decent pay

Cons

Lack of promotion Long hours

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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