Seems like a lot of OSRs had the same experience i did - Outside Sales Representative United Rentals Employee Review

1.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

I'll start by saying that i liked most people i worked with. I loved the customers, the industry, the work. United rentals pays pretty well, maybe the 75th percentile. You receive a low cost lease on a truck. You also meet lots of people which helps you network out of united rentals, which is good because you'll want to.

Cons

United Rentals is the least fun company in construction to work for. Outside sales work insane hours and under a lot of stress. Just read other OSR reviews and they reflected my experience. Its definitely for some people. The top reps made over a quarter million last year. For me the culture, hours, and working conditions just werent worth it.

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United Rentals Response
2y
Hello! Thank you for leaving your review, and we appreciate your feedback! We regret to hear your characterization of your employment with United Rentals as it relates to work conditions and culture. United Rentals is committed to maintaining a positive work environment and culture that allows our employees comfortable work-life balance, and reflects our company’s values. We take concerns like the ones that you have raised seriously and would love to learn more about your experience. If you're willing, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you!

Explore other reviews about United Rentals

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Veteran friendly Decent pay

Cons

Lack of promotion Long hours

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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