Prepare to work a lot - Dispatcher United Rentals Employee Review

2.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The compensation was good, along with the quarterly bonus.

Cons

I worked in the ROS division. There was mandatory overtime. I had to work 10 hour days/50 hours a week with only a 30 minute break. It is expected of you to check your work phone of emergency orders without any on-call pay. Drivers often called out or didn't show up to work leading me to work very late or very early in the morning to change routes. Sales was very pushy I often had to fight with them to make sure the branch and the drivers could handle everything that was given to them.

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United Rentals Response
2y
Hi there - Thank you for taking the time to share your experience, and we regret to hear your characterization of your employment with United Rentals as it relates to overtime and workload. United Rentals is committed to maintaining a fair, respectful, safe and dignified business and work environment that reflects our company’s values and supports healthy work-life balance for our employees. In addition, United Rentals follows all laws related to compensation of pay, including overtime. We take concerns like the ones that you have raised seriously and welcome the opportunity to speak with you. Please contact our corporate human resources representative directly, or if you wish to continue to remain anonymous, we encourage you to call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you!

Explore other reviews about United Rentals

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and fun work

Cons

I dont have any. Genuinely enjoy working here

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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