Great Company-Leadership Actually Cares - Branch Manager United Rentals Employee Review

5.0
Nov 3, 2023
Recommend
CEO approval
Business Outlook

Pros

When I started at United Rentals, I just needed a job. I found a career and a family. I started as an Inside Sales Rep and worked my way into being a Branch Manager in less than 5 years, because hard work is truly noticed and rewarded. The standard benefits are great, but there is an additional benefit, in the Compassion Fund. This is a completely employee funded and ran assistance program created to assist our employees who are in need. For instance, I myself received money from the compassion fund after my husband suffered a medical emergency. He was out of work for a bit and we had a ton of medical bills. All of those stressors were taken away by the Compassion Fund. This happened in 2020 during COVID and I was not able to be at the hospital with him. Someone from my team came by to visit me or take me to dinner every night to ensure I was taking care of myself. The priority of life/work balance is really key at United. I have never worked for a company that was so understanding and had a desire to ensure we are happy at work as well as at home.

Cons

This is a very high stress job.

Explore other reviews about United Rentals

5.0
Jul 15, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Veteran friendly Decent pay

Cons

Lack of promotion Long hours

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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