Communication/wages - ISR- Inside Sales Representative United Rentals Employee Review

2.0
Apr 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Great crew, is the glue keeping the branch togther. Shift work, the days off are great.

Cons

Very little communication from upper management, Not paid full overtime when overtime was taken away completely HR said "I don't see the big deal its only money". Wages aren't keeping up with inflation. ISR's don't get the health benefits booster of $800.00 a year because we receive bonuses, as of right now Q2 bonus is $165.00 which will be taxed.

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United Rentals Response
2y
Hello - Thank you for sharing your experience. We regret to hear about your characterization and would like an opportunity to connect with you and learn more about the pay matter you raised to HR. United Rentals is committed to continue to ensure appropriate compensation compliance. We encourage you to contact the Company’s Employee Alertline at 1-877-HELP-URI so that this concern can be appropriately reviewed. You may also choose to stay anonymous when contacting the Employee Alertline. You are also encouraged to contact Benefits if you have any questions regarding health benefits incentives.

Explore other reviews about United Rentals

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and fun work

Cons

I dont have any. Genuinely enjoy working here

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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