Outside Sales - Trench Safety - Outside Sales Trench Safety United Rentals Employee Review

1.0
Feb 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, job security, a good learning stepping stone.

Cons

It feels wrong to rip off customers. We do this daily. Either we are ripping off our customers for a quick buck or slipping one past our DM so the customer makes a quick buck. Either way, and I'm uncomfortable. Culture is awful and abusive. I was told if I didn't like the sales territories, "Apply elsewhere and we'll sue you for enforcement of your non-compete." This came true for the last guy so I'm kind of scared. We quote projects at low rates, with no idea of how to accomplish the job. This makes me feel like any day we will be exposed.

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United Rentals Response
10y
Thank you for taking the time to voice your concern. United Rentals is committed to maintaining a fair, respectful and dignified business and work environment and we take your concern very seriously. You have mentioned many important topics in your post and we are very interested to talk with you to obtain additional details necessary for us to look into your concerns. Please contact your local human resources representative directly so we can discuss these issues, and any other concerns you may have, in more detail. If, for some reason, you do not want to contact your local human resources representative, you may call the Company’s Employee Alertline at 1-877-HELP-URI. Thank you.

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5.0
Jul 15, 2026
Anonymous employee
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CEO approval
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Pros

Excellent benefits Veteran friendly Decent pay

Cons

Lack of promotion Long hours

3.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

For the most part, United Rentals is a great company to work for. They care about their employees & promote growth from within.

Cons

The RELIABLE ONSITE SERVICES division is a total and complete DISGRACE to United Rentals name due to the Management team. Over worked and under-paid. Drivers should never come close to exceeding their DOT hours. Service trucks continuously break down, sometimes for weeks at a time. Promises are made by management but are not carried out. The way routes are dispatched is completely not efficient nor achievable. Employee's are moved in to the wrong positions.

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