It’s gotten worse, so much worse - Customer Service Representative (CSR) Univar Solutions Employee Review

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Steady pay, average benefits, and it ends there

Cons

Toxic environment, abusive sales managers, lack of accountability, poor expectations, and lack of understanding that employees are people

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Univar Solutions Response
5y
Thank you for leaving a review. As a place Where People Matter, employees should always be treated with respect and we advocate all employees to reach out internally to report any and all unethical conduct anonymously to our ethics alert-line. We encourage you to share your feedback with your HR Business Partner for support. Your feedback will also be addressed with the appropriate members of leadership to ensure actions are taken to make immediate improvements.

Explore other reviews about Univar Solutions

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

1.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation is a perk.

Cons

The company has serious cultural and leadership issues, particularly around accountability for inappropriate conduct. There have been significant concerns regarding a senior global employee’s behavior, including inappropriate sexual relationships with employees across multiple countries and concerns about misuse of position, influence, and company resources to support his behavior. The fact that these concerns were reportedly allowed to continue raises serious questions about the company’s commitment to "safety". Reporting concerns to HR was not viewed as an effective solution. A workplace cannot maintain trust when employees believe power and position can shield predatory behavior. Employees should also be aware that compensation expectations may not align with reality. Bonuses that employees work toward throughout the year will not be paid out as expected, and communication around these decisions has been unclear and last minute. Overall, leadership has appeared disorganized, unqualified, inconsistent, and lacking direction.

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Univar Solutions Response
5d
Thank you for sharing your concerns. Univar Solutions takes all allegations of misconduct seriously. Anyone with additional information, including employees and non-employees, may report concerns confidentially through EthicsPoint at 866-605-2999 or https://secure.ethicspoint.com/ (search "Univar"). We encourage individuals with relevant information to come forward so concerns can be reviewed and addressed appropriately.
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