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UpKeep Maintenance Management

Engaged Employer

Not Good - Anonymous employee UpKeep Maintenance Management Employee Review

1.0
Jul 27, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is on the same team and generally all get along. The office location is nice.

Cons

There is no trust from higher ups in the employee's ability to accomplish or even set goals. A lot of business decisions are made out of thin air or off a whim. Benefits are well below par.

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UpKeep Maintenance Management Response
7y
I am very sorry to hear that your experience at UpKeep was poor. We're constantly growing, listening to our employees, and doing our best to breed a culture of trust. I can fully understand that it seems like decisions may be made out of thin air and I know that can and will be addressed through mine and our leadership team's communication style and skills. I know we will be better. Thank you for providing your feedback so we can learn and constantly be better - Ryan Chan, CEO at UpKeep

Explore other reviews about UpKeep Maintenance Management

5.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are amazing! Everyone from executive leadership to the individual contributors. Each person has a desire and passion to see the entire company succeed and is always willing to help out in anyway they can. The culture is just simply - Amazing! It's not often that you find a company, where you're excited to come into work everyday. There is so much to learn and there are a lot of opportunities to grow in your professional development.

Cons

One of the downsides is seeing people depart the business. The people they hire are exceptional individuals and you really feel like part of a team, so it's difficult to see people leave. Another downside is not having streamline processes in place. The company is still a startup and growing (so it's to be expected), but that can be difficult at times. The flip side to this, is that it allows us all to contribute to making things efficient and helping us all learn along this journey of growing the organization.

4.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company, opportunity to experiment with AI

Cons

Departments vary in maturity level and can make cross dept collaboration challenging at times

avatar
UpKeep Maintenance Management Response
1mo
Thank you for your feedback and for being part of UpKeep for more than three years. We're glad to hear you've found opportunities to experiment with AI and contribute to a growing company. We also appreciate your perspective on cross-functional collaboration. As we continue to scale, we're focused on improving alignment, processes, and communication across teams to create a better experience for everyone. Thank you for your contributions and continued support.
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