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UpKeep Maintenance Management

Engaged Employer

Impossible for salespeople, Great for the rest it seems - Anonymous employee UpKeep Maintenance Management Employee Review

2.0
Feb 11, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for young professionals right out of college. Nice, friendly people make UpKeep's startup-like culture great. You may get a $25 Amazon gift card and free lunches every now and then.

Cons

You truly want to see UpKeep succeed but they sure do make it harder for themselves. Subpar management from the very top with fake transparency throughout. Fails to create processes that work despite the number of managers they hire. Product is asthetically pleasing but leaves much to desire for the indsutry as a whole. No career advancement as sales success is close to impossible so good luck making commission on top of your already low base salary.

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UpKeep Maintenance Management Response
5y
Thank you for your honest review. I take this critical feedback very seriously. I'm glad you enjoyed our people and culture, but very sorry to hear the sales role didn't meet your expectations. As a new and growing startup, I know we have a lot to improve upon. I hope that every team member knows they can always come to me or their manager if they're unhappy with something we're doing. The leadership team is actively looking for ways to make UpKeep a great place to work, which is why we recently started sending out a quarterly employee satisfaction survey. Thanks for taking the time to provide this valuable feedback.

Explore other reviews about UpKeep Maintenance Management

5.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are amazing! Everyone from executive leadership to the individual contributors. Each person has a desire and passion to see the entire company succeed and is always willing to help out in anyway they can. The culture is just simply - Amazing! It's not often that you find a company, where you're excited to come into work everyday. There is so much to learn and there are a lot of opportunities to grow in your professional development.

Cons

One of the downsides is seeing people depart the business. The people they hire are exceptional individuals and you really feel like part of a team, so it's difficult to see people leave. Another downside is not having streamline processes in place. The company is still a startup and growing (so it's to be expected), but that can be difficult at times. The flip side to this, is that it allows us all to contribute to making things efficient and helping us all learn along this journey of growing the organization.

4.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company, opportunity to experiment with AI

Cons

Departments vary in maturity level and can make cross dept collaboration challenging at times

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UpKeep Maintenance Management Response
1mo
Thank you for your feedback and for being part of UpKeep for more than three years. We're glad to hear you've found opportunities to experiment with AI and contribute to a growing company. We also appreciate your perspective on cross-functional collaboration. As we continue to scale, we're focused on improving alignment, processes, and communication across teams to create a better experience for everyone. Thank you for your contributions and continued support.
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