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UpKeep Maintenance Management

Engaged Employer

Good place to start your career. Low pay. Low raises - Sales UpKeep Maintenance Management Employee Review

3.0
Feb 19, 2021
Recommend
CEO approval
Business Outlook

Pros

-Colleagues are awesome and always willing to help. -Product has found product market fit and has great reviews from customers. -Opportunities to learn since company is growing.

Cons

-Salaries are pretty average for the market. I would consider it pretty low for a high-growth startup. -Leadership keeps asking for feedback from the team via surveys, but no action is ever done on the feedback. -Leadership feels fake. Not inspiring at all. -Poor benefits. No 401K matching. Health Insurance contributions % is applied to the basic plan. If you need a PPO, be ready to pay a lot. -Low raises. Don't expect anything significant for your performance review. -Career Advancement - Don't expect to get promoted into a manager, director, or VP role here. Most of these people are external hires.

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UpKeep Maintenance Management Response
5y
Thanks for taking the time to leave this honest review. I'm glad working at UpKeep has offered you a chance to learn and work with awesome people. I'm going to personally address each of the areas of concern you've highlighted with our leadership team. Our HR team is in the process of improving our benefits package now that we have exceeded 100 people and new health insurance packages are available. This was also an area of concern we recently identified and have been working to address following our latest employee satisfaction survey. As a newer company, we are always looking for ways to better support out team members, and your feedback is going to help us do that. Please feel free to reach out to me personally so we can continue this conversation and work together on making UpKeep a great place to continue your sales career. Thanks again.

Explore other reviews about UpKeep Maintenance Management

5.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are amazing! Everyone from executive leadership to the individual contributors. Each person has a desire and passion to see the entire company succeed and is always willing to help out in anyway they can. The culture is just simply - Amazing! It's not often that you find a company, where you're excited to come into work everyday. There is so much to learn and there are a lot of opportunities to grow in your professional development.

Cons

One of the downsides is seeing people depart the business. The people they hire are exceptional individuals and you really feel like part of a team, so it's difficult to see people leave. Another downside is not having streamline processes in place. The company is still a startup and growing (so it's to be expected), but that can be difficult at times. The flip side to this, is that it allows us all to contribute to making things efficient and helping us all learn along this journey of growing the organization.

4.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company, opportunity to experiment with AI

Cons

Departments vary in maturity level and can make cross dept collaboration challenging at times

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UpKeep Maintenance Management Response
1mo
Thank you for your feedback and for being part of UpKeep for more than three years. We're glad to hear you've found opportunities to experiment with AI and contribute to a growing company. We also appreciate your perspective on cross-functional collaboration. As we continue to scale, we're focused on improving alignment, processes, and communication across teams to create a better experience for everyone. Thank you for your contributions and continued support.
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