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UpKeep Maintenance Management

Engaged Employer

Keep it Up! - Sales Development Representative (SDR) UpKeep Maintenance Management Employee Review

4.0
Jul 6, 2022
Recommend
CEO approval
Business Outlook

Pros

- they're very transparent with their entire workforce (you have a lot of opportunities to meet employees from other departments - they value work/life balance (although it's hard to separate the two when you're stressing about meeting quota every week) - a lot of social clubs to help you meet new people and participate in fun events - everyone is very welcoming and they stress importance of their employees' wellbeing - they have a great promotional plan for SDRs to move up to higher positions (they give employees opportunity for growth)

Cons

These are more specific to my role. Sales was definitely not the right career for me. My managers and coworkers were willing to help but I'm not great at talking to people on the phone so overall, their efforts couldn't help me. - quotas seemed unreasonably high - although it's inbound, almost 75% of leads that get sent to you are either fake or not a great fit - time zones played a huge issue; I was given a lot of international leads, so I could only call them during my night hours when I was already well off of work. My only options were to call at 11pm at night or give them to another SDR and lose out on a potential meeting

Explore other reviews about UpKeep Maintenance Management

5.0
Mar 2, 2024
Recommend
CEO approval
Business Outlook

Pros

The people are amazing! Everyone from executive leadership to the individual contributors. Each person has a desire and passion to see the entire company succeed and is always willing to help out in anyway they can. The culture is just simply - Amazing! It's not often that you find a company, where you're excited to come into work everyday. There is so much to learn and there are a lot of opportunities to grow in your professional development.

Cons

One of the downsides is seeing people depart the business. The people they hire are exceptional individuals and you really feel like part of a team, so it's difficult to see people leave. Another downside is not having streamline processes in place. The company is still a startup and growing (so it's to be expected), but that can be difficult at times. The flip side to this, is that it allows us all to contribute to making things efficient and helping us all learn along this journey of growing the organization.

4.0
May 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company, opportunity to experiment with AI

Cons

Departments vary in maturity level and can make cross dept collaboration challenging at times

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UpKeep Maintenance Management Response
1mo
Thank you for your feedback and for being part of UpKeep for more than three years. We're glad to hear you've found opportunities to experiment with AI and contribute to a growing company. We also appreciate your perspective on cross-functional collaboration. As we continue to scale, we're focused on improving alignment, processes, and communication across teams to create a better experience for everyone. Thank you for your contributions and continued support.
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