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Upstream USA

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Upstream USA reviews

Hollow mission, poor management - Quality Improvement Coordinator Upstream USA Employee Review

1.0
Oct 9, 2019
Quality improvement coordinator
Recommend
CEO approval
Business Outlook

Pros

Well-resourced nonprofit, good benefits, coworkers are knowledgeable and care about the work.

Cons

Management’s openness to feedback is an illusion, as are its efforts to promote diversity, equity, and inclusion. Patient voices – especially those from communities that have been historically targeted by coercive reproductive healthcare practices – are significantly underrepresented in leadership. I repeatedly witnessed and encountered resistance and retaliation in the workplace when this was called out. It's demoralizing for staff who were hired for their "diverse background" not to see themselves and their experiences reflected in positions of power. Furthermore, it often becomes the responsibility of those same individuals to advocate for their inclusion and growth within the organization. There are no growth opportunities or workplace flexibility for non-exempt, hourly staff. It’s a top heavy structure, and managers have very little support or training. As the organization expands, more levels of management and bureaucracy are built into teams.

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Upstream USA Response
6y
Thank you for sharing this difficult feedback. As a growing organization, we are prioritizing our commitment to diversity, equity, and inclusion and how to ensure it is authentically represented throughout every part of our organization. In addition to ongoing and routine reviews of our hiring and internal practices and policies, we are prioritizing and investing resources to support the leadership and capacity of our Diversity, Equity, and Inclusion committee which is comprised of internal employees from all levels of the organization. We humbly recognize that this work is a journey, and we are grateful to our team members who are growing with us and helping us to improve.

Explore other reviews about Upstream USA

5.0
May 13, 2024
Anonymous
Recommend
CEO approval
Business Outlook

Pros

- Remote Work Flexibility: Enjoy the freedom to work from anywhere, accommodating your lifestyle and preferences. - Org-Wide Retreats: Experience exciting trips to new cities that embody our core values of Trust, EDI (Equity, Diversity, and Inclusion), Joy, and Mission, fostering team bonding and personal growth. - Supportive Team Environment: Collaborate with mission-driven, passionate, and kind colleagues who are always there to uplift you, ensuring a positive work atmosphere even on tough days. - Competitive Benefits: Access a comprehensive benefits package, ensuring your well-being and security while working towards our shared goals.

Cons

While the organization is young and growing, it's still working on its strategy, career paths, and expansion. However, the leadership team is actively addressing these areas, showing a commitment to improvement and future growth.

1
3.0
May 5, 2026
Manager
Recommend
CEO approval
Business Outlook

Pros

High paying positions for the nonprofit sector, great benefits, opportunities to grow skills across departments

Cons

Multiple workforce reductions over the last handful of years, frequent strategy change, org-wide spending makes long term stability questionable

1
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Upstream USA Response
1mo
Thank you for taking the time to share your feedback. We're pleased to hear that you recognized our competitive compensation, comprehensive benefits, and the opportunities employees have to broaden their skills and collaborate across departments. We also appreciate your candid comments regarding organizational change. As a mission-driven nonprofit, we continually evaluate our strategy and organizational structure to ensure we can maximize our impact and remain financially sustainable over the long term. While these decisions are never easy, they are made thoughtfully with our mission and future in mind. We understand that periods of change can create uncertainty, and we remain committed to strengthening our communication, supporting our employees, and building an organization that is positioned for long-term success. We appreciate your feedback and wish you all the best in your future endeavors.
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