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Upstream USA

Engaged Employer

Upstream USA reviews

4.1

75% would recommend to a friend

(48 total reviews)
avatar

Mark Edwards

77% approve of CEO

71% positive business outlook

Ratings by category

4.6

Compensation and benefits

4.3

Work/Life balance

3.9

Culture & values

3.8

Career opportunities

3.6

Senior management

3.4

Diversity & inclusion

Upstream USA has an employee rating of 4.1 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Upstream USA employee rating is 20% above average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

48 reviews
3.0
May 5, 2026

High pay and benefits but questionable stability

Manager
Recommend
CEO approval
Business Outlook

Pros

High paying positions for the nonprofit sector, great benefits, opportunities to grow skills across departments

Cons

Multiple workforce reductions over the last handful of years, frequent strategy change, org-wide spending makes long term stability questionable

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Upstream USA Response
1mo
Thank you for taking the time to share your feedback. We're pleased to hear that you recognized our competitive compensation, comprehensive benefits, and the opportunities employees have to broaden their skills and collaborate across departments. We also appreciate your candid comments regarding organizational change. As a mission-driven nonprofit, we continually evaluate our strategy and organizational structure to ensure we can maximize our impact and remain financially sustainable over the long term. While these decisions are never easy, they are made thoughtfully with our mission and future in mind. We understand that periods of change can create uncertainty, and we remain committed to strengthening our communication, supporting our employees, and building an organization that is positioned for long-term success. We appreciate your feedback and wish you all the best in your future endeavors.
3.0
Jan 22, 2026

Things to consider

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for a non profit Benefits Mission driven Work from home Professional development stipend

Cons

Culture, layoffs, lack of transparency, top heavy management

avatar
Upstream USA Response
1mo
Thank you for taking the time to share your experience! We're so glad to hear you value our mission-driven work, remote-first culture, competitive compensation, comprehensive benefits, and professional development opportunities. We appreciate hearing from both current and former employees, as these perspectives help us continue to learn and improve. We recognize that organizational change, including workforce reductions, can be difficult for everyone involved. Throughout these transitions, we have remained committed to communicating thoughtfully and transparently while making decisions that support our long-term mission and sustainability. We also understand that culture and communication can be experienced differently by each individual. We are continually working to foster an environment where employees feel informed, supported, and connected, and we value feedback that helps us strengthen that experience. We're committed to creating an environment where employees can do meaningful work, continue to grow professionally, and maintain a healthy work-life balance. We truly appreciate your feedback and thank you for being part of the Upstream community!
5.0
May 13, 2024

Great Organization with Amazing People

Anonymous
Recommend
CEO approval
Business Outlook

Pros

- Remote Work Flexibility: Enjoy the freedom to work from anywhere, accommodating your lifestyle and preferences. - Org-Wide Retreats: Experience exciting trips to new cities that embody our core values of Trust, EDI (Equity, Diversity, and Inclusion), Joy, and Mission, fostering team bonding and personal growth. - Supportive Team Environment: Collaborate with mission-driven, passionate, and kind colleagues who are always there to uplift you, ensuring a positive work atmosphere even on tough days. - Competitive Benefits: Access a comprehensive benefits package, ensuring your well-being and security while working towards our shared goals.

Cons

While the organization is young and growing, it's still working on its strategy, career paths, and expansion. However, the leadership team is actively addressing these areas, showing a commitment to improvement and future growth.

Viewing 1 - 3 of 48 Reviews
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Glassdoor has 51 Upstream USA reviews submitted anonymously by Upstream USA employees. Read employee reviews and ratings on Glassdoor to decide if Upstream USA is right for you.