chaotic and incompetent, would not recommend - Anonymous employee Uptake Employee Review

2.0
May 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of free snacks - fresh fruit, avocados, nuts, hummus Good benefits - 401k match, 12 weeks paid maternity and paternity leave, unlimited PTO As with most tech companies, very LGBTQ forward A lot of very smart people

Cons

For every smart, capable, hard working employee at Uptake, there is at least one incompetent one. I would like to draw attention specifically to the Product team . Much of the Product team has no technical knowledge and appear to have no desire to acquire said knowledge. There is a lot of blame being placed on other teams when deadlines are not met. There are so many bugs and UX issues in the production environment that it's frankly embarrassing. These issues are driving the most talented tech people (e.g. engineers, data scientists) away, and having two rounds of layoffs this year so far certainly didn't help, either. Hiring quickly in a short period of time may get Uptake a lot of media attention but indiscriminate growth clearly has devastating consequences.

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Uptake Response
8y
Thank you for your candid feedback. While we recognize we aren’t perfect and have had some technical growing pains, we have a very clear product roadmap and strategy in place that we’re 100% confident in. We are ensuring we have the right people in the right roles to execute on that. That said, we’re proud of the team we’ve built, as well as the award-winning culture we’ve created. Our most recent employee engagement survey provided us with feedback from over 90% of the company - some good and some less so - but senior leadership read every single comment. We appreciate open and honest feedback from our team and work diligently to incorporate it in our workplace.

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5.0
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