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We appreciate your feedback on both the pros and cons of working at Uptake. We take this input seriously. We are so glad you have had the opportunity to work with some pretty smart individuals. We count on every one of our people to guide the direction of and build Uptake's future.
We encourage employees to provide feedback in the form of anonymous pulse surveys, an ethics line, or simply reaching out to the People Team. We would have welcomed the opportunity to take corrective action with the behavior you mentioned in Town Halls, but it is difficult to respond without additional context. You can still contact the ethics line to file a report: 844-296-1317.
We are disappointed to hear that you felt there was zero employee appreciation because we have deliberately made sure that wasn't the case. We rolled out a recognition platform last year for managers and employees to use, and the usage has been consistent by our managers to give recognition at over 85%. In addition to our recognition program to thank employees for all their hard work throughout the year; for the past three years, we have closed our office and given employees two weeks off for the Christmas and New Year holiday season, along with $150 recognition points that can be used to purchase gift cards to any place of their choosing.
We are always trying to boost employee morale and engagement to show our care and concern for our employees with events like our monthly webinars, regularly providing resources surrounding mental health and general well-being. Our re-power hour, unlimited PTO, and flexible working hours are specifically designed to give Uptakers the work-life balance they need to be successful in their personal and professional experiences.