Q: What are the top reviewed jobs at Upwork?

Software Engineer (25) , Senior Software Engineer (21) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

Question 1

Does Upwork pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 5% over the last 12 months.

Question 2

How satisfied are employees working at Upwork?

Accepted Answer

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

Question 3

What are the top reviewed jobs at Upwork?

Accepted Answer

Software Engineer (25), Senior Software Engineer (21), Account Manager (19), Freelancer (19), Account Executive (16), Enterprise Account Executive (15), Software Developer (12), Enterprise Account Manager (11), Product Manager (11), Business Development Representative (BDR) (10), Data Analyst (10), Virtual Assistant (10), Manager (9), Customer Service Representative (8), Director (8)

Question 4

What are the pros of working at Upwork according to real employee reviews?

Accepted Answer

"People are great and smart" ((in 61 reviews)); "first culture and great flexibility" ((in 41 reviews)); "Great benefits and rewards." ((in 31 reviews)); "Work from home is nice." ((in 24 reviews)); "Pay is good and nice" ((in 23 reviews))

Question 5

What are the cons of working at Upwork according to real employee reviews?

Accepted Answer

"Constant layoffs" ((in 38 reviews)); "Chaotic leadership." ((in 35 reviews)); "Bad management and general disorganization" ((in 18 reviews)); "My direct manager had never even sold in her life." ((in 10 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 7 reviews))

Question 6

What are employees saying about Upwork layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

Question 7

What are the top reviewed Upwork locations?

Accepted Answer

Chicago, San Francisco, Mountain View, New York, Los Angeles, Redwood City, Santa Clara, Washington, Palo Alto, San Jose, Austin, Seattle, Philadelphia, Atlanta, Tucson, Dallas, Columbus, San Diego, Las Vegas, Tampa, Jersey City, Springfield, Brigham City, Naperville, Palatine, Charlottesville, Joplin, Albany, Madison, West Bloomfield

Upwork

Good in 2021, really bad 2023-present day - Customer Success Manager (CSM) Upwork Employee Review

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