Does Upwork pay their employees well?

According to anonymously submitted Glassdoor reviews, Upwork employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Upwork. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Upwork?

60% of Upwork employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Upwork 4.0 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Upwork?

Software Engineer (25) , Senior Software Engineer (21) , Account Manager (19) , Freelancer (19) , Account Executive (16) , Enterprise Account Executive (15) , Software Developer (12) , Enterprise Account Manager (11) , Product Manager (11) , Business Development Representative (BDR) (10) , Data Analyst (10) , Virtual Assistant (10) , Manager (9) , Customer Service Representative (8) , Director (8)

What are the pros of working at Upwork according to real employee reviews?

"People are great and smart" ((in 57 reviews)); "first culture and great flexibility" ((in 43 reviews)); "Great benefits and rewards." ((in 34 reviews)); "Pay is good and nice" ((in 23 reviews)); "work from home, flexible program, diversity," ((in 22 reviews))

What are the cons of working at Upwork according to real employee reviews?

"Constant layoffs and re" ((in 36 reviews)); "bad leadership and a lot of feedback" ((in 33 reviews)); "The management lacked the tools needed to support their teams." ((in 17 reviews)); "My direct manager had never even sold in her life." ((in 11 reviews)); "Salaries are obscure and no bonus for overseas employees compared to Full time employees" ((in 7 reviews))

What are employees saying about Upwork layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Upwork layoffs and their outlook for job security at Upwork in 2026.

What are the top reviewed Upwork locations?

Chicago , San Francisco , Mountain View , New York , Los Angeles , Redwood City , Santa Clara , Washington , Palo Alto , San Jose , Austin , Seattle , Philadelphia , Atlanta , Tucson , Dallas , Columbus , San Diego , Las Vegas , Tampa , Jersey City , Springfield , Brigham City , Naperville , Palatine , Charlottesville , Joplin , Albany , Madison , West Bloomfield

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Upwork

Upwork reviews

3.7

60% would recommend to a friend

(641 total reviews)

Hayden Brown

55% approve of CEO

42% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.1

Senior management

Upwork has an employee rating of 3.7 out of 5 stars, based on 641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

641 reviews

5.0

Jul 21, 2026

Inconsistent pay despite good work

Staff accountant

Recommend

CEO approval

Business Outlook

Pros

Good work and sometimes consistent income

Cons

No gurantee of the fix pay

5.0

Jul 21, 2026

Supportive management and good work-life balance,

Seo content specialist

Recommend

CEO approval

Business Outlook

Pros

Awesome management, great work-life balance, very welcoming.

Cons

Executive leadership and overall strategy did not always seem clear.

3.0

Jul 16, 2026

Supportive team but concerns over layoffs and direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Remote-first culture and great flexibility - Supportive team

Cons

- Multiple layoffs and not clear communication from leadership - Multiple organizational and directional changes where contribution didn't feel meaningful

Viewing 1 - 3 of 641 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Inconsistent pay despite good work

Supportive management and good work-life balance,

Supportive team but concerns over layoffs and direction

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