Good pay and benefits, but chaotic leadership - Program Manager Upwork Employee Review

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

Explore other reviews about Upwork

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome management, great work-life balance, very welcoming.

Cons

Executive leadership and overall strategy did not always seem clear.

3.0
Jul 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Remote-first culture and great flexibility - Supportive team

Cons

- Multiple layoffs and not clear communication from leadership - Multiple organizational and directional changes where contribution didn't feel meaningful

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