Corporate - Customer Service Representative VCA Employee Review

2.0
Aug 16, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent benefits and paid scrubs

Cons

Office politics, favouritism, pushing sales of their programs, tight budgets, rare raises

Explore other reviews about VCA

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Learning-focused Leadership Competitive salary Great benefits including paid time off and sick time Opportunity for advancement through out all of Mars Veterinary Health

Cons

I honestly do not have any cons. I have worked at VCA for 20+ years and enjoy my job.

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