Upper Management is out of touch - Vitas Representative VITAS Healthcare Employee Review

1.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Knowing that hospice is an essential service and being able to educate that to the medical community. Hospice is not just the last few days of life.. it’s a service that provides a quality of life for months for patients with terminal illness.

Cons

I can only speak for me, I was a 6 year employee, with a great salary, good mileage reimbursement. However the bonus structure changed constantly. I loved my job until I was faced with upper management changes who had zero hospice experience. Those management executives wanted to implement aggressive sales tactics. That is not how hospice is to be presented. I am no fool, I know VITAS is for profit, and I came from medical sales. When Covid hit the sales side was essentially shut out of hospitals, assisted living facilities, and physician offices. However upper management raised the representatives goals to an unattainable level., during the height of a pandemic. We were told we were essential. And pressed to find ways to get into closed offices. Also ridiculed and made to feel like failures if we didn’t schedule appointments. I worked in more than one location.. the last location I worked in employee a felon as a secretary. I quickly became disenchanted with the values of this company. And I am not a sour employee, I left on my own, best decision I ever made. I miss helping patients.

Explore other reviews about VITAS Healthcare

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I love working for this company because it truly keeps patients and families first; treats employees with respect; cares about compassion and empathy; has great marketplace recognition; and has a world-class sales team.

Cons

None at this time to share

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Rewarding to help patients and families. No direct patient contact. Good clinical support.

Cons

Extreme micromanagement. Non clinical leadership lacking understanding as to what Triage Nurses do and that not all calls are the same. Management by Exception practiced based on favoritism. Revolving door of Triage Nurses leaving and new hires requiring weeks of training resulting in the department being chronically understaffed.

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