Continuing to Feel I Make a Difference - CCC Quality Assurance VITAS Healthcare Employee Review

5.0
Aug 29, 2025
Recommend
CEO approval
Business Outlook

Pros

As a recent, 20-year employee I continue my career at VITAS Healthcare because of the great support by my supervisor including encouragement to grow as a hospice professional VITAS is an organization who wants to hear from their employees and continues to implement processes and applications to streamline assisting patients and families as well as updating benefits. My career at VITAS Healthcare has been in the Care Connection Center. During the two decades of service I have had the opportunity to work in many roles all of service which I am proud to have had the opportunity and felt made a difference. The VITAS Values are an important part of making a difference. I am proud to say I work at VITAS Healthcare. Working in the CCC is fast paced but comes with great reward knowing the impact you have had with a patient or family member directly or indirectly. Great Tuition Reimbursement benefit - I continue to be thankful for the ability to continue my education and earn my BSN in the last few years the VITAS Tuition Reimbursement benefit. A bit of strategic planning on my part assisted me in completing the BSN program and financially intact. I have also had first-hand experience with a family members on hospice service with VITAS with the great care our organization provides to not only patients but their families too. As the Mgr. of Quality Assurance in the Care Connection Center we indirectly improve the caller experience by feedback share to our agents and their supervisors routinely. I am proud to work for an organization that can pause one process and fill it with a similar one to continue to provide meaningful feedback to employees. If you want to work for an organization who truly makes a difference – my recommendation – Apply to VITAS Healthcare.

Cons

Continue to encourage growth and support employees to grow in their career paths within the organization.

Explore other reviews about VITAS Healthcare

5.0
Mar 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I love working for this company because it truly keeps patients and families first; treats employees with respect; cares about compassion and empathy; has great marketplace recognition; and has a world-class sales team.

Cons

None at this time to share

2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Rewarding to help patients and families. No direct patient contact. Good clinical support.

Cons

Extreme micromanagement. Non clinical leadership lacking understanding as to what Triage Nurses do and that not all calls are the same. Management by Exception practiced based on favoritism. Revolving door of Triage Nurses leaving and new hires requiring weeks of training resulting in the department being chronically understaffed.

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